“Special thanks to Anthony, Hunter, Jereme, and Burleson Plumbing & Heating for the 5 star service installing our new furnace and AC.There service went above and beyond by:- Expediating the order and installing within a week just before the first snow- Straightening and resealing the air ducts- Draining and correcting the slope on the exhaust pipe- Unplugging the drain pipe- Right sizing the electric fuse breaker- Installing a lighting surge protector- Leaving the work site cleanerThanks for the early gift of heat this holiday season!”
“I just had my Mitsubishi mini-split serviced by Burleson Plumbing and Heating. The technician was Greg Reed. Greg did a thoroughly professional job! He was friendly and competent and worked efficiently. I couldn’t ask for better service! I will happy to use Burleson in the future.”
“Over several years this business has provided heating, plumbing and electrical repair services at my home. Today they replaced a failing electric meter panel. They (Corey) coordinated with the power company (to remove the meter and disconnect power) and the building inspector to approve the replacement. The repair people (Tim and Duane) were friendly, knowledgeable and efficient. I highly recommend them.”
“This company is mighty fine providing services when you need them. Kenny Burleson and his excellent teams have gotten me out of a jamb many times. Burleson Plumbing and Heating comes highly recommended by me!!!”
“You did a great job guys. They was real nice and didn’t take long to do the job. People should call them for their plumbing needs.”
“We’ve been customers of Burleson Plumbing for over 20 years and I thought it was about time to sing their praises here online. The entire team, from ownership/management to office staff, shop clerks, and the folks who come out to our house for repairs, installations, and trouble-shooting are, without exception, smart, courteous, efficient, and professional in every respect. Whenever we’ve had problems, the Burleson folks always have responded quickly and effectively to assess and remedy the issues. This is so important to us as owners of a cabin that we visit only periodically and where issues sometimes arise when we are back at our other home in Georgia. Having Burleson on call to deal with our plumbing needs, whether routine or emergencies, gives us a valued sense of security. I’d give them an A+ grade, for sure!”
“Being new to Spruce Pine I am very impressed with the entire Burleson team. Friendly, knowledgeable, professional from owner Kenny to manager Tim and plumbers Steve , Robert & Josh , electrician Tim. They all have provided me with exemplary service. It has been and continues to be a pleasure to work with everyone at Burleson Plumbing & Heating.”
“Josh and Jerry, two plumbers from Burleson, contacted me promptly at 7:30am as promised to let me know that they were on their way. The two men were on time, polite, and knowledgeable about my specific work order. They completed the work quickly and made me aware of any existing issues concerning the plumbing in my studio. They carried off my old bathroom fixtures and cleaned up after themselves. It was the best experience I’ve had with plumbers in this area.”
“My husband and I own a vacation rental in the area and use Burleson all the time – plumbing, heating and cooling problems, furnace work, water filtration, septic problems, water heater, you name it! They are always reliable, friendly, and care for our place just like we would. I don’t know what we do without them!Though I don’t remember everyone’s name, Dennis Grindstaff, Richard Powell, Tim Greene, Michael Buchanan and any number of other folks in the store have been a big help over the years! Richard Powell went out of his way to clear our plumbing problem, so our guests would be comfortable. He was courteous, worked clean and was conscientious even though it was close to quitting time. Dennis is a gem of a fellow who seemingly can fix anything. He is as reliable as they come and such a nice person. Tim Greene has helped me figure out so many pesky, small problems I couldn’t begin to count! Michael Buchanan took me seriously and worked to address a hard to reproduce noisy air conditioner problem that other folks would have ignored or been patronizing about.Now when Burleson’s comes up in conversation with friends or acquaintances I hear things like, “”they’re so expensive”” or “”you paid too much”” and while I don’t think they are any more expensive than any other place, I will say you can’t put a price tag on reliability and folks understanding you are trying to run a hospitality business. Not to mention you get what you pay for! And since I recommend Burleson’s to everyone I thought it was only right to tell you directly how much you all are appreciated”
“Burleson has helped us out in more than one emergency. Always top notch professionals.”
“I had a water leak at my house. Called these guys and they had people on the job the same day. Leak was fixed and it was a very fair price. Great place to do business.”
“They have done work for our family for years. Great company to deal with.”
“We just wanted to express our appreciation to you and your staff for the wonderful service you gave to us recently. Your employees Anthony and Dennis did such a professional work and were equally concerned about our satisfaction with the way they chose to complete the job. These men, we are sure are a great asset to your company. They are very consistent doing a great job without wasting time and take pride in their work. Thanks for your great service and for all you have done for us.”
“I have had very good service over the years since I moved into the area over 10 years ago. They have plumbing, and electrical supplies. I even bought my kitchen cabinets there. I have bought supplies to fix simple things and called them for the big jobs. I just bought a new speed queen washer after having another appliance fail from a big box store. Local is good, and you know who is helping you.”
“I can’t say enough good things about Kenny and his staff at Burleson’s. They have come to the rescue on more than one occasion for me and that of my clients. I appreciate their service. They genuinely want to help, a quality rare in businesses today.”
“I have never made such a major (and expensive) change to a home before. I decided to replace window units and electric baseboard heat with HVAC (gas heat). I could not have been in better hands! Jim was wonderful with the schedule and kept me posted on any changes or visits that needed to be done. He always responded to my phone calls and emails and helped me coordinate with the propane company (which was a HUGE help!). Ben and Greg were always friendly and answered all of my questions. I could tell they were meticulous in their work and even the inspector commented that he didn’t expect any problems because Burleson “always” does good work. Nick showed up to show me how to use the programmable thermostat and made sure I understood how to use the website and app to operate the system. Finally, Sona provided friendly and timely responses to all my customer service questions. Based on this experience, I will always go to Burleson for my Heating and Plumbing - and I do have a plumbing project for next spring! Thank you all for a job done well!”
“We are thankful for the great work Bob Jones and all your workers have done for us… We’re fortunate to have you in Spruce Pine! God’s Blessings upon all of you and yours!”
“Always very prompt, and does a great job for a good price. Our family have been using their service for over 30 years.”
“Super helpful staff! They asked me about my project to make sure I had everything I needed without trying to sell me something I didn’t need.”
“We have lived here 20 years and the staff at Burleson’s Plumbing and Heating has been a life line to us so many times–like today, yet again. I never wonder or worry that we will have problems that need re-fixing–everything, big and small, it always fixed quickly and efficiently. We needed a new heat source when oil got so high and they installed our Mitshubishi split system heat pump–it has almost paid for itself in the money we have saved buy not buying oil over the years. I cannot say enough to thank all of them for all their help over the years!!!”
“First of all we have been Burleson customers for over 50 years. Anthony was able to diagnose our problem with our on demand hot water heater quickly and fix the problem. He was also able to repair a couple of faucettes for us while here. It was so nice to have a knowledgeable technician who could complete the work without having to return to the shop several times for supplies etc. He really did a great job for us.”
“Worked on our rental property’s AC unit and gave excellent service all around. I would recommend them above anyone else!”
“Best service I have had on anything, anytime, anywhere!! Many Thanks!!”
“James Young did a fantastic job. He is very knowledgeable and was very helpful!”
“Burleson has done everything from major well service to snaking a line. Every drop of water coming in or going out of this house is Burleson water.”
“These guys are prompt and professional! We have used them several times and I highly recommend them!”
“I have never heard anything but words of praise for this company. They try to assist ASAP, all the guys are friendly, and are determined to help you get your issue fixed and get your problem solved. This company is also very close, they start each day with a prayer and have the customer as their main objective.”
“Micheal and Nick worked on our A/C and they are the best! Top notch service! Extremely professional, knowledgable, clean, organized, fast, and efficient. Top it off with friendly service and good conversation. Would never rely on anyone else. Recommend to anyone in the service area.”
“Burleson Plumbing & Heating is my go-to source for anything related to common plumbing and heating issues. I’ve known Adam and Kenny for 15+ years and they are experts when it comes to any issue you may be facing within your home. They are extremely trustworthy and go out of their way to help their customers and others within the surrounding community. I recently purchased a home out of the area and plan to do several projects related to interior renovation. I fully expect to call Adam to discuss these projects and I know I’ll get an honest answer and assessment of everything that will be needed to upgrade my home.”
“Very professional and helpful! My husband and I bought a new house and our water was not working. It was January,19 degrees outside,and we thought we’re going to have to replace the entire pump. Adam Burleson, although he could’ve let my husband and I buy a brand new pump gave us the information we needed that was best for our pockets. We spent about 20 dollars at Burleson’s and filled our tank with air as he suggested and it worked! Having the stresses of being new home owners we were so thankful to have a trustworthy company to rely on! Thank you!”
“Burleson is amazing! John Clark came to our cabin to fix an issue with a major pipe. He was knowledgeable, patient, and kind. I highly recommend John Clark and Burleson Plumbing!”
“Excellent repair services. I have used their services since 2017. Today, Jarred Bennett was the Technician an outstanding job working on tankless hot water heater repair. Knowledgeable, professional and courteous.Good to see a company that stands behind their company goal and mission. Thank you.”
“Experienced great service from Josh and Braxton on an urgent plumbing repair. Communication was great. Service was prompt and efficient. Thanks Burleson Plumbing.”
“Matt came promptly, was professional, courteous and knowledgeable about the plumbing issues in my home. Will not hesitate to call this company again! Thanks to Matt!”